Acceptance of Terms

By using this website or contacting Neat & Tidy, you agree to these Terms and to the lawful use of the site and our services. If you do not agree, you should not use the website or submit an inquiry.

Document Summary

The following sections outline the primary opening provisions and related reference materials.

Section 01

Acceptance of Terms

By using this website or contacting Neat & Tidy, you agree to these Terms and to the lawful use of the site and our services. If you do not agree, you should not use the website or submit an inquiry.

Section 02

Service Scope

Neat & Tidy provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. Service scope is confirmed after inquiry and property review, and any appointment depends on access, availability, and the condition of the property.

Operational ledger
03
Scope, use, or payment condition

Quotes and Payment

Prices are based on the confirmed scope and condition of the property, and a final quote is not fixed until that review is complete. Where a deposit is requested, it will be communicated in advance, and accepted payment methods may include bank transfer, card, or cash on site.

Supporting document WIPO
04
Cancellation, renewal, or service condition

Bookings and Access

Bookings may be made by phone, email, or contact form, and service times are arranged by appointment. Any preferred time slot or weekend appointment is subject to availability, and the property must be ready for the agreed cleaning visit.

Supporting document UN Declaration
05

Intellectual Property

Clause

All website content, text, and other materials provided by Neat & Tidy are protected by applicable intellectual property laws. You may not copy, reuse, or distribute such materials without prior written permission, except where permitted by law.

06

Service Disclaimer

Clause

We provide cleaning services with reasonable care and skill, but we do not guarantee sterilization, medical-grade disinfection, or the removal of every stain, allergen, or residue. We are not responsible for pre-existing damage, hidden defects, or conditions outside the agreed scope of work.